AGB

Terms of Service

Welcome to RBMODLAB
By accessing or using our website (rbmodlab.com), you agree to comply with these Terms of Service and our Privacy Policy. If you do not agree with any part of these terms, please do not use our website or services.

About Us

RBMODLAB is operated by Shaanxi Mingjian Trading Co., Ltd., a company registered in China (Registration Number: 91610102MABLMJ4E8F), located at Room 22010, Block C, Chaoyang International, No.166 Changle West Road, Xincheng District, Xi’an, Shaanxi, China.
“RBMODLAB,” “we,” or “our” refers to the company and the brand collectively, while “you” refers to our customers, website visitors, or product users.

Global Operations

Although based in China, RBMODLAB serves customers worldwide. We strive to provide seamless international shopping experiences, including shipping, returns, and customer support in accordance with global standards. All transactions on this website are processed in USD.

Acceptance of Terms

By using rbmodlab.com, you acknowledge and accept these Terms of Service. These terms also apply to any new features or tools added to our website.

We reserve the right to update or revise these Terms at any time. Changes will take effect immediately upon posting, and continued use of our website constitutes acceptance of such updates.

Platform Hosting

Our website is hosted on Shopify Inc., an e-commerce platform enabling us to sell products and services online.

Ordering, Pricing, and Returns

Order Integrity

RBMODLAB is committed to maintaining a secure shopping environment. Fraudulent activity, including placing orders in another person’s name without consent, will be reported to relevant authorities.

Price Adjustments and Order Corrections

We reserve the right to correct pricing errors or adjust orders as necessary. If an item is incorrectly priced, RBMODLAB may cancel the order and issue a refund.

Return Policy

Customers may return non-customized products within 14 days of delivery, provided items are in their original condition and packaging. A restocking fee of USD 30 applies. Customized products, including bespoke watches or limited editions, are non-refundable and non-exchangeable.

Return Process

To initiate a return, contact RBMODLAB customer service for instructions and the return address. Notify us of any damage within 7 days of receipt.

Dynamic Pricing

Product prices may change without prior notice. This flexibility allows us to continue offering high-quality products and competitive offers.

Custom Watches

Bespoke Watch Service

We offer personalized watch customization according to client specifications.

• Payment Requirement: Full payment is required before customization begins.
• Non-Refundable: Once customization starts, payments cannot be refunded.
• Legal Disclaimer: RBMODLAB is not responsible for trademark or third-party claims.
• Acceptance: Payment confirms your agreement to these terms and acknowledgment that customized products are final sale.

Limited Edition Watches

• Made-to-Order: Each watch is produced individually per order.
• No Returns: Customized or limited edition watches cannot be returned or refunded.
• Final Sale: Purchase signifies acceptance of these conditions.

Products and Services

Online Exclusives

Some products and services are exclusively available through rbmodlab.com, with limited stock. All returns are subject to our return policy.

Color and Image Accuracy

We strive for accurate product representation online, but monitor display variations may affect perceived color.

Sales Restrictions

RBMODLAB may limit sales by individual, region, or jurisdiction. Product descriptions and prices are subject to change.

Availability

Product availability may vary; we reserve the right to discontinue any item. Offers are void where prohibited by law.

Warranty

Original Watches

Manufacturers’ warranties apply to unmodified original watches; details provided at purchase.

Customized Watches

• RBMODLAB Warranty: Two-year coverage for defects arising during customization.
• Exclusions: Normal wear, misuse, accidents, or unauthorized modifications are not covered.

Accessories

Two-year warranty for manufacturing defects; normal wear excluded.

Warranty Claims

Contact customer service with order details to initiate evaluation and repairs or replacements.

Taxes and Duties

Prices do not include import taxes, customs duties, or local sales taxes, which are the customer’s responsibility. Refunds will not include taxes paid.

Shipping and Cancellation

Shipping

RBMODLAB ships globally using trusted carriers. Customers must ensure shipping addresses are accurate.

Return Responsibility

Once a return is accepted by the carrier and scanned, RBMODLAB assumes responsibility for the item.

Order Cancellation

Orders may be canceled if not yet shipped, subject to confirmation via email or phone.

Discontinued Products

If an ordered item is discontinued, we will notify the customer and issue a refund or provide alternatives.

Complaints and Defective Products

• Inspect items immediately upon receipt.
• Report shipping damage to the carrier promptly.
• Contact RBMODLAB customer service with order number and issue description.
• Defective items may be replaced with the same model or refunded if discontinued.

Intellectual Property

Ownership

All trademarks, copyrights, and content on rbmodlab.com are owned by RBMODLAB or its partners.

Use Restrictions

Content is for personal use only. Unauthorized copying or commercial use is prohibited.

User-Generated Content

RBMODLAB does not claim ownership of user content but may remove material deemed illegal, offensive, or infringing.

Liability

Limitation of Liability

We are not responsible for indirect, incidental, or consequential damages, including product incompatibility or delayed shipments.

Illustrations

Product images are for illustrative purposes; actual appearance may vary.

Errors and Omissions

We may correct errors or update information at any time without notice.

Force Majeure

RBMODLAB is not liable for delays or failure to fulfill obligations due to events beyond our control, including natural disasters, government actions, war, labor disputes, or transportation issues.

Fraud and Security

Fraudulent activity will be reported. RBMODLAB reserves the right to cancel suspicious orders.

Indemnification

You agree to indemnify and hold RBMODLAB and its affiliates harmless from claims, damages, or legal fees arising from your violation of these terms or applicable laws.

Governing Law

These terms and your use of rbmodlab.com are governed by Chinese law. Any disputes shall be resolved in the courts of Xi’an, Shaanxi Province, China.

Termination

RBMODLAB may suspend or terminate accounts or access if terms are violated. Users remain responsible for obligations incurred prior to termination.

Entire Agreement

These Terms constitute the complete agreement between you and RBMODLAB regarding website use, superseding all prior agreements.

Updates to Terms

Check this page regularly for updates. Continued use of rbmodlab.com after changes constitutes acceptance.